For bookings from the 1 APRIL 2026 onwards
FEES
Fees will vary to reflect variables such as length and timing of the tour, type of tour and the specialisations.
TERMS OF PAYMENT – WITHIN 21 DAYS
An itemised invoice will be presented and expenses receipts attached where appropriate. Full settlement is usually expected within 14 days of the invoice being submitted. From time to time, additional Terms & Conditions may be agreed with clients.
CANCELLATION CHARGES
In the event of cancellation, clients should expect to pay the following cancellation charges:
10 – 5 days days prior to commencement of engagement: 50% of fee
4 days (96 hours) or less prior to commencement of engagement: 100% of fee
Similarly, when an extended engagement tour is cancelled with less than one month’s notice, the guide is entitled to claim 50% of the daily touring rate if alternative work on the same dates is not offered.
Where a guide has received payment in advance, either in part or in full, and is unable to fulfil the engagement the client should contact the guide to discuss repayments or a replacement guide.
RECORDINGS
I reserve the right to decline to be filmed, videoed or recorded during their work.
CHILDREN
Children under 18 must be accompanied by a responsible adult at all times.
COACH TOUR REQUIREMENTS
On a coach tour there must be a seat provided for the guide, with a safety belt, and a working microphone and PA system. If there is no working microphone / PA system provided, the operator will be informed as soon as possible by the Guide. If the tour continues without a working microphone the norms for the industry indicate the guide is entitled to be paid an increment of 100% of the original fee until the omission is rectified.
